UPDATED EXCHANGE & RETURN POLICIES

OUR VOW TO COMMIT

We, Pamojo, as a brand primarily aspire to grow with burgeoning digits and to reap proceeds to the maximum. However, in order to profit sustainably, we ought to keep things customer-centric like how we started. We see providing the best service possible to our valued customers every day as hard as our first day as our uniqueness to do business.

It has not been easy on us but we strive every day to have more and more returning customers.

30-DAY MONEY BACK GUARANTEE

We keep our current doing with our 30-day return policy to assure that our customers are feeling safe and happy with their purchases - within the first 30 days from the actual delivered date at your address, all orders are eligible for return if our customers are not satisfied with the purchase for any reason.

We here at Pamojo are working hard to have our physical stores opened up soon near your neighborhood to offer you the most amazing experience so for the time being we are keeping this 30-Day Guarantee as the way to let you try on our shoes.

Love it or think it needs some improvement, you can always get your money back if you are unhappy with the purchase.

 

UPDATES ON SUPPORT, EXCHANGE & RETURN

We are happy to announce our '2-day Support Guarantee' to offer timely help when you encounter any difficulty with your orders. Any enquiry on our contact channels will be handled within 1-2 business days (not a minute longer). Even if it so close to the deadline of exchange, replace or return eligibility, we would take the moment of request reception on our side to be fair and will eventually get back to you with help shortly.

No extra charges will be incurred for you if your order came in evidently defect or wrong item sent - GUARANTEED. We do not skip any chance to deliver the best quality products possible yet due to any reason, be it a mishap during warehouse and stock-keeping or a less than careful shipment, we take full responsibility to assist you until the issue is resolve with timely professional help.

 

We take pride in our products and services. Pamojo expect to develop a close relationship with our customers so as not only to grow economically but to triumph sustainably. Not a day has passed without us making sure no comment on our products & services was left unheard. We vow to do our business as if it was our first day with curiosity, compassion and humility.


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